Privacy Policy

Transfers Pleasure Tsiakardonis is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services. We process personal data in accordance with the GDPR and applicable Greek law.

1. Who We Are

2. Information We Collect

We may collect your name, email address, telephone number, pick-up and destination details, hotel or accommodation information (where applicable), flight or ferry details, travel date and time, number of passengers, luggage information, child seat requests and any additional information you choose to provide. We also collect limited technical information such as IP address, browser type and website usage through cookies.

3. How We Use Your Information

We use your information to respond to enquiries, prepare quotations, confirm bookings, monitor flights, provide transfers and tours, communicate with you, improve our services, prevent fraud and comply with legal obligations.

4. Sharing Your Information

We never sell your personal data. Information may be shared only with the professional driver assigned to your booking and trusted service providers where necessary to deliver our services or comply with legal obligations.

5. Payments

We do not store payment card details. Payments are arranged directly with the driver or through secure third-party payment providers where applicable.

6. Cookies

We use cookies and similar technologies to improve functionality, analyse website traffic and enhance your browsing experience. We may use Google Analytics, Google Maps and WhatsApp.

7. Data Retention

Personal information is retained only for as long as necessary to provide our services, comply with legal obligations and maintain business records. It is securely deleted or anonymised when no longer required.

8. Your Rights

Under the GDPR you may access, correct, erase, restrict or object to processing of your data, request data portability and withdraw consent where applicable. You may also lodge a complaint with the Hellenic Data Protection Authority.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

10. Third-Party Links

Our website may contain links to third-party websites including Google, Facebook, WhatsApp and TripAdvisor. We are not responsible for their privacy practices.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised date.

12. Contact Us